Telephone Claims Adjuster

“For me, the customer comes first, and I want him or her to have an outstanding experience.”

“I’m bilingual, reliable, a good communicator and focussed on identifying and implementing solutions.”

“I’m a very good listener and I’m also curious, empathetic and versatile.”

“I adapt to change very easily and I respond quickly and effectively to the various situations that come up.”

"I’m meticulous and my attention to detail allows me to make a difference for my customers.”
“My job touches on various aspects of insurance. Here’s a quick description of my everyday work.”

“When a policyholder calls about a car accident, I set up a claim file for them.”

“I return all phone messages from customers within three hours.”

”When customers need to get their cars repaired, I refer them to body shops and tell them they can use whichever one they choose.”

“I support and advise the customer, from the time they call to report a claim until the end of the process, and I do everything I can to make sure they have an exceptionally good experience.”