“My days are very busy and the work is really rewarding for me. To give you an idea, here’s an outline of what I do in a typical day on the job.”
“I answer all kinds of questions from customers, and if I can’t answer them, I get the person in touch with someone who can.”
“I explain the steps they should take to save time and get what they are looking for.”
“I make sure the customers understand my explanations and are satisfied with the way I have answered their questions or handled their requests.”
“Between calls, I do various things that help me build up my knowledge of the insurance business.”
